Barking Dogs:
Many pet owners are not aware that their pet is causing a disturbance when they are not home. Per the City Ordinance Section 10-79, if noise complaints become excessive at an address, the pet owner can face a misdemeanor criminal citation.
To report a barking dog, contact Surprise Police Department at (623) 222-4000 or submit an online request by clicking here.
G ate Information:
If you lost your gate remote, you were not given them at the close of escrow, or you need more please contact ParkPro at (602) 254-0770.
If you need to add your name to the gate directory, change your name in the gate directory, or update your gate access code please contact ParkPro at (602) 254-0770.
Mailbox Keys:
The Association is not responsible for maintaining and distributing mailbox keys. If mailbox keys are lost or you were not given them at close of escrow you must contact an authorized US Postal Locksmith Service Company.
 Express Mailbox Lock Key & Repair Service, LLC
71 E. Smoketree Rd.
Gilbert, AZ 85296
Phone: (480) 440-4424
E-mail:
Website: www.express-mailbox.com
Complete Lockmith
15 E Bethany Home Rd.
Phoenix, AZ 85012
Phone: (877) 291-5625
Website: www.completelocksmith.com
Paint Colors:
At this time the Board of Directors has not adopted a new color pallet for the community. If you would like to paint your home or you need touch-up paint please contact Alexandra Jamison with William Lyon Homes. Alexandra can be reached via email at or by phone at (480) 893-1000.
School District Information:
Dysart Unified School District, Number 89
Click here, to access the Dysart Unified School District website.
Click here, for bus stop location information.
Surprise Police Information:
The Surprise Police Department Beat Team Concept was developed to open the lines of communication between citizens and Officers. Each Beat Teach consists of a group of Officers representing each patrol squads. Each Beat Team is supervised by a Patrol Sergeant. Officers are assigned to a fixed beat area in one year intervals.
By having Officers committed to a single beat for one year, it allows the Officer to become better acquainted with the citizens they serve. The Officer becomes aware of the activity within their beat, and is able to complete timely and thorough follow-ups to investigations. Be detecting potential problems early, the Patrol Officer is able to act as a deterrent to criminal activity and develop programs to allow for better quality of living for all citizens within their Bear Team assignment.
Copper Canyon Ranch is located is Beat 23. To find out who your Beat Team Sargent is and how you can contact them, click here, or email .
Surprise Trash and Recycling Program:
Trash Pick-up - Monday
Recycle Pick-up - Thursday
For the holiday collection schedule, bulk trash collection, Christmas tree disposal, etc., click here.
Utilities:
APS
16800 N Dysart Rd.
Surprise, AZ 85374
Phone: (480) 371-7171
Website: www.aps.com
 Arizona American Water
1025 Laurel Oak Road
Voorhees, NJ 08043
Phone: (800) 383-0834
Website: www.amwater.com
City of Surprise - Sewer
16000 N Civic Center Plaza
Surprise, AZ 85374
Phone: (623) 222-1800
Website: http://www.surpriseaz.gov/index.aspx?NID=1618
 Cox Communications
1550 W Deer Valley Rd.
Phoenix, AZ 85027
Phone: (623) 594-1000
Website: www.cox.com
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